Careers

Position Brief: 

We are seeking a driven and adventurous Sales Representative to join our team and play a key role in expanding our urban rappelling footprint across North America. This role is about more than just sales—it’s an opportunity to shape the growth of a unique and exciting company. You’ll be responsible for building meaningful relationships, identifying new business opportunities, and driving revenue growth in a fast-paced, constantly changing environment here at OTE. Whether you’re generating leads, closing deals, or navigating the complexities of business development, you will be integral to our growth. This is your chance to be at the forefront of an innovative, high-energy company that’s ready to break new ground. 

The Ideal Candidate: 

We are looking for a tech-savvy, passionate individual who thrives in a dynamic, entrepreneurial environment and is excited about selling and making a significant impact. The ideal candidate will be comfortable using tools like Salesforce to track leads, manage opportunities, and close deals. 

Aligned with our core values of Passion, Adventure, and Pride, the ideal candidate will bring enthusiasm and adaptability, taking on new challenges and collaborating across teams to drive success. If you’re eager to shape the future of a company that values creativity, innovation, and adventure, and you're ready to make an impact, we want to hear from you! 

Why Join Us? 

• Unlimited Vacation & Personal Time: We believe the best work happens when you’re feeling rested, motivated, and in control of your time. We trust you to manage your schedule in a way that supports both your well-being and ability to perform. 

• Best In Class Benefits: We believe in taking care of our team—inside and outside of work! Our benefits package includes support for your health and wellness, home office perks, and professional development opportunities. We offer subsidies for healthcare, wellness activities, and remote work expenses, plus matching contributions toward your retirement savings or student loans. Need to travel? We’ve got you covered with expense reimbursements. It’s all part of our commitment to helping you thrive! 

• Work from Home Lifestyle: Embrace the freedom and flexibility to work from wherever you thrive best! Whether it’s your home office, a cozy café, or a new city, you have the autonomy to design your ideal workspace. We support your remote setup with home office subsidies and the tools you need to stay productive and connected, wherever that may be! 

Compensation Package: 

• Base Salary: $45,000-$60,000 

• Variable Compensation: In addition to a competitive base salary, there is potential to earn up to 3x your base salary through commission and other variable compensation opportunities that reward your success. Our Best-in-Class benefits package includes home office support, wellness subsidies, and more. With these combined, there’s ample opportunity to maximize your earnings and support both your professional and personal growth. 

What You’ll Do: 

• Drive B2B sales strategy and revenue growth across all rappel sites/events. 

• Develop and manage channel sales programs with third-party companies and tour operators. 

• Build and maintain relationships with key corporations, associations, and non-profit decision-makers. 

• Identify and develop new urban rappel site locations (Altitude Zones) across North America. This includes identifying potential sites, collaborating with stakeholders, and driving business growth to establish sustainable and high-performing locations.   

• Foster local and regional key stakeholder relationships to support business expansion. 

• Track and report sales performance, providing strategic recommendations for growth. 

• Be a valuable part of growing our company to new heights! 

What We’re Looking For:

• A motivated go-getter with a passion for sales and business development. 

• Someone who thrives in a startup environment and can navigate ambiguity. 

• A culture fit—someone who understands our company, values our mission, and is eager to be part of something unique, fun and adventurous!  

• Experience in sales, business development, or a related field. 

• Someone with drive and determination.  

• Someone willing to travel at least 30-50% of the time 

• Exceptional communication and relationship-building skills. 

Qualifications:  

• 5+ years of B2B sales experience

• Proven track record of meeting/exceeding B2B sales targets. 

• Experience in channel sales program development and management. 

• Strong understanding of event/attraction sales 

• Background in tourism, hospitality or experience-based industries preferred. 

• Experience in new market development. 

• Excellent negotiation and relationship-building skills. 

If you are interested in this position, please either send your resume to: Careers@overtheedgeusa.com

OR:

To apply for the Growth & Strategic partnership Rep click here: BambooHR

Position Brief:

Over the Edge, a leader in urban rappelling events, is expanding with the launch of "Altitude Zones," our permanent event locations across the globe. We are seeking dedicated and skilled Rope Technicians to join our team. This critical role ensures the safety, efficiency, and success of our rappelling events by managing all technical aspects of the experience.

Locations: 

Over the Edge is actively hiring Rope Technicians in the following Areas:

• Halifax, Nova Scotia
• Chicago, Illinois
• Saint John, New Brunswick

Not located in these areas. Don't worry! We are constantly on the hunt for Rope Technicians, as there are several locations to come in the near future!

The Ideal Candidate:

The ideal candidate for the Rope Technician role at Over the Edge is someone who embodies our core values of passion, adventure, and pride. They are enthusiastic about creating unforgettable experiences, thrive in dynamic and high-energy environments, and take pride in their role. This individual can connect with people by calming nerves, inspiring confidence, and turning fear into excitement, making every participant feel safe. Their fun and engaging personality helps create a vibrant, enjoyable atmosphere while maintaining professionalism. Committed to safety and handling high-stress situations with confidence. Ensuring events run smoothly.

Responsibilities:

Rigging & Operations: Set up and maintain rappelling systems, including harnesses, ropes, and safety equipment, ensuring they meet Over the Edge’s safety and performance standards. Operate rappels during events to provide a seamless and secure experience.

Participant Experience: Deliver thrilling and memorable experiences by guiding participants through the rappelling process with clarity, patience, and enthusiasm. Transform nervous anticipation into pride and excitement.

Safety Management: Prioritize participant safety at every stage of the event, performing regular equipment checks, monitoring systems, and adhering to all safety protocols and regulations.

Event Execution: Collaborate with team members to manage the flow of the event, troubleshoot technical challenges, and ensure smooth operations from start to finish.

Qualifications:

• Previous experience in rope access, climbing, rappelling, fire service, or another relevant field involving rope systems and safety protocols.
• Familiarity with basic rigging techniques and the operation of safety equipment such as harnesses, carabiners, and ropes.
• Certifications in rope access or climbing (e.g., SPRAT Level I, IRATA Level I) are a plus but not required.
• A strong focus on safety with an understanding of the importance of equipment inspections and safety checks.
• Excellent interpersonal skills, with the ability to communicate clearly and confidently to participants in high-stress situations.
• A calm and professional demeanor under pressure, with strong problem-solving skills for handling unexpected challenges.
• Comfort working at heights for extended periods.

If you are interested in this position, please either send your resume to: Careers@overtheedgeusa.com

OR:

To apply for the Saint John Rope Technician role, click here:  BambooHR

To apply for the Chicago Rope Technician role, click here:  BambooHR

To apply for the Halifax Rope Technician role, click here:  BambooHR

Local Account Manager (Altitude Zone Sales & Operation Manager) 

Over The Edge is the world's leader in urban rappelling. We transform urban landmarks into zones of courage, fun, community and change. The thrill of going over the edge of a landmark combines urban energy and adventure with professional expertise to deliver extraordinary rappelling experiences. Throughout North America, we operate locations where people from 9-100 years old can experience the exhilaration of going over the edge at our Altitude Zones. We are adrenaline with altitude. 

We are currently opening an Altitude Zone location in your city and are looking for a Local Manager to assist with the launch of the Altitude Zone and assume leadership of the operation post-launch!

This position may begin as part-time, with opportunity for progression to full time. Based on revenue targets and growth in the area!

The locations: 

• Chicago, Illinois
• Saint John, New Brunswick
• Halifax, Nova Scotia

We are actively hiring Account Managers in the following locations. As our Altitude Zones continue to grow rapidly, new opportunities for Account Manager positions in additional locations may become available!

The Role:

The Local Account Manager assumes leadership of an Over the Edge Altitude Zone, while driving B2B sales growth through direct business relationships in the local market. This role combines operational oversight and event management with strategic account management to ensure location success, customer satisfaction and revenue target achievement post-launch. 

Key Responsibilities: 

Location Management 

Manage the operations of the urban rappel location (called Altitude Zone): 

• Work with the building on event dates and times ensuring a strong relationship with the facility 
• Event management – be onsite during special events such as Edge of Reality to ensure a successful event  
• Oversee operations, ensuring compliance with company policies, operation and quality standards, and safety regulations  
• Manage location budgets, monitoring expenses and implementing cost-control measures as directed  
• Recruit, train, and manage location staff, fostering a positive work environment and high-performance culture  
• Maintain the Attractions appearance and equipment to company standards 
• Oversee operations, ensuring compliance with company policies, operation and quality standards, and safety regulations 
• Manage location budgets, monitoring expenses and implementing cost-control measures as directed 
• Recruit, train, and manage location staff, (in conjunction with the lead rappel technician), fostering a positive work environment and high-performance culture 
• Maintain the Altitude Zones appearance and equipment to company standards 

Sales and Account Management:

• Identify, develop, and maintain direct relationships with local B2B clients in the assigned territory 
• Support sales plans to achieve revenue targets and expand market presence 
• Build and maintain a strong pipeline of local business opportunities through prospecting and networking 
• Conduct needs assessments and develop tailored solutions for business clients 
• Prepare and deliver compelling presentations and proposals to potential clients 
• Negotiate contracts and close deals to meet or exceed monthly, quarterly, and annual revenue targets 
• Maintain strong relationships with existing clients to ensure retention and growth opportunities 
• Track KPIs for both operational efficiency and sales performance 
• Implement improvement initiatives based on performance data, head office direction and customer feedback 
• Ensure accurate and timely reporting of sales activities and forecasts 
• Monitor inventory levels and manage local vendor relationships 

 Required Qualifications: 

• Management experience within the Adventure/Sports Recreation facilities/Tourist attractions. Ideally within sales or general management with a sales component. 
• 2+ years of B2B demonstrated sales experience with demonstrated success in local market development 
• 1+ years of operational management experience 
• Proven track record of meeting or exceeding sales targets 
• Experience in the operations of a location or facility 
• Strong team management abilities 
• Excellent negotiation and relationship-building skills 
• Excellent customer service skills 
• Proficiency in CRM systems and Microsoft Office Suite 
• Knowledge of local market dynamics and business community  

Physical Requirements 

• Ability to travel within assigned territory 
• Capable of working varying hours based on client and event requirements 
• Ability to perform physical tasks associated with management of the operation 

Other duties as assigned.

If you are interested in this position, please either send your resume to: Careers@overtheedgeusa.com

OR:

To apply for the Chicago, IL Account Manager position, click here: BambooHR

To apply for the Saint John, NB Account Manager position, click here: BambooHR

To apply for the Halifax, NS Account Manager position, click here: BambooHR

 

Operations Administrator

About Us

Over The Edge is the world's leader in urban rappelling. We transform urban landmarks into zones of courage, fun, community and change. The thrill of going over the edge of a landmark combines urban energy and adventure with professional expertise to deliver extraordinary rappelling experiences. Throughout North America, we operate locations where people from 9-100 years old can experience the exhilaration of going over the edge at our Altitude Zones.

The Ideal Candidate:

We’re seeking someone who thrives on organization, follows through on the fine print, and can juggle many moving parts with calm confidence. You’re tech-savvy, process-driven, and energized by logistics. You’ll bring a high level of care and curiosity, always looking for ways to improve workflows and support your team.

If you’re motivated by structure, enjoy working independently in a remote or office setting, and want to be part of something adventurous and meaningful, we want to hear from you.

Aligned with our core values of Passion, Adventure, and Pride, the ideal candidate is adaptable, solution-oriented, and committed to delivering excellence, even when the details get messy.

Why Join Us?

Unlimited Vacation & Personal Time
We trust you to manage your time in a way that supports your personal well-being and your ability to thrive at work. Take the time you need, when you need it.

Best-in-Class Benefits
We’ve got you covered with support for your health, wellness, and remote work life. From healthcare subsidies to home office perks and student loan matching, we invest in your full self.

Remote Work Lifestyle
Work from anywhere, your home office, a cozy café, or while traveling (as long as there’s Wi-Fi). We support you with the tools you need to stay connected and productive.

What You’ll Do:

• Coordinate and book travel for event teams: flights, hotels, and rentals
• Set up and audit event platforms like Fotaflo and FundRazr
• Manage internal systems (Salesforce, SharePoint) for logistics tracking
• Request and organize insurance documents and certificates
• Audit contracts, finance reports, automation emails, and client access
• Track timelines and ensure event logistics are executed on schedule
• Collaborate across departments to maintain up-to-date client and event files
• Participate in departmental meetings and ongoing process improvement
• Support with NY DOL compliance paperwork as needed

What We’re Looking For:

• 1+ years of experience in logistics, operations, administration, or event coordination
• Excellent organizational and time management skills
• Strong communication and follow-through
• Familiarity with tools like Salesforce, SharePoint, or other project management systems
• Self-starter with the ability to prioritize tasks independently
• Bonus: Experience with nonprofit, tourism, or event industries

Compensation Package:

• Base Salary: $45,000 (based on experience)
• Benefits: Healthcare subsidies, home office support, wellness reimbursements, student loan or retirement match, travel expense coverage, and more

If you're passionate about logistics and ready to help us take operations to the next level, one event at a time.

If you are interested in this position, please either send your resume to: Careers@overtheedgeusa.com

OR apply here: BambooHR